LMT's proactive approach to managed services will improve your organization's IT risk management, system control and flexibility. Your network system will be monitored 24 hours a day, 365 days a year, to prevent costly downtime. Our monitoring system will generate a trouble ticket for any issue that may occur and notify our helpdesk. The engineering team assigned to your account will then address the issue remotely or onsite if necessary

• Desktop Management

LMT will maintain an inventory of all your desktop and portable workstations, applications and warranties. All user hardware and application service requests will be addressed immediately by our help desk.

• Server Management

Your servers will be monitored 24 hours a day, 365 days a year for hardware and systems errors. Any error will be address immediately. This service also includes management of backups, virus protection, patches and updates.

• Network Management

Your network infrastructure management includes wiring, internet connection, switches, routers, firewalls, VPN and other security devices. They will be monitored 24 hours a day, 365 days a year for any potential problems and security violations. This service also includes annual security audits to ensure compliance with your organization's standards.

• Vendor Management

LMT will manage issues and vendor relationships for your printers, phone system, fax machines, copiers, proprietary software applications and security.