LMT Technology Solutions

IT SUPPORT

.IT Support

LMT's proactive approach to managed services will improve your organization's IT risk management, system control and flexibility. Your network system will be monitored 24 hours a day, 365 days a year, to prevent costly downtime. Our monitoring system will generate a trouble ticket for any issue that occurs and notifies our Help Desk. The engineering team assigned to your account will then address the issue remotely or on-site if necessary.


DesktopManagement - LMT will maintain an inventory of all your desktop and portable workstations, applications and warranties. All user hardware and application service requests will be addressed immediately by our help desk.

Server Management – Your servers will be monitored 24 hours a day, 365 days a year for hardware and systems errors. Any error will be addressed immediately. This service also includes management of backups, virus protection, e-mail, patches and updates.

Network Management – Your network's infrastructure management includes wiring, internet connection, switches, routers, VPN, firewalls and other security devices. They will be monitored 24 hours a day, 365 days a year for potential problems or security violations. This service also includes annual security audits to ensure compliance with your organization's standards.

Vendor Management – LMT will manage issues and vendor relationships for your printers, phone system, fax machines, copiers, proprietary software applications and security.

Cloud Computing – Cloud Computing is changing the software and hardware landscape by presenting new ways to develop, deliver and deploy applications and IT Infrastructure.
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Did You Know?

- Of companies that had a major loss of business data, 43% never reopen, 51% close within two years, and only 6% will survive long-term.
[Backing Up Business]

- Hyper-V provides a reliable virtualization platform that enables customers to virtualize their infrastructure and reduce costs.
[Hyper V]

- SharePoint Server 2007 helps employees find and share useful, relevant information, which can help them to make better business decisions. It can also help them manage their workflow, increasing productivity.
[SharePoint]


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